Upon landing in Roatan on Feb 14, I acquired a bit of my baggage was nevertheless in Miami and they would have it around the plane on the following flight from Miami to Roatan, the subsequent Saturday!
Once we arrived in Portland our luggage were not there, and American airline individuals were being very pleasant and said they'd be brought out the following day.
Very upset with A.A. consumer relations. My spouse went to Italy with the memorial of her mom and even though she was there she obtained bronchitis with ear an infection, subsequently the physician suggested her never to fly just before one 7 days to distinct the infection.
So, we landed in Yet another city, stayed the night there, after which flew in An additional Aircraft. We had been all established to go, and after that they explained to us we couldn’t go anyplace because of “Mechanical Concerns.
I’ve been bouncing about given that 9am this morning from Roatan Honduras to Miami with the unpredicted delay there with flight from Miami to Charlotte nc initial they said plane was to warm , then once we had been permitted to board they stated they had an excessive amount fuel and had to offload ten,000 lbs following forty five min they decided not to do that , we have been delayed on just take off, on our arrival to Charlotte we had to rush to gate , my wife is handicapped and also the attendant had to operate pushing her to gate to realize that our subsequent flight was delayed two 1/2 hrs .
Particularly disappointed re deficiency of acknowledgment of any distress I encountered. Seems like a simple courtesy.
Just flew america airlines by means of american eagle….experienced the rudest flight attendant ever….Yet another passenger was javing issues on connecting flight …she was so fearful lacking it…flight attendant was so rude and no help….she was unpleasant to travellers total serving beverages…..we sat for twenty minutes waiting around foe gate when landing in chicago…Many people necessary to uae restroom…she snapped at persons once we tried to use restrooms.
Last thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t inform you sufficient about the excellent service I acquired. I asked for a wheelchair for equally airports along with the chair and attendants had been suitable there and went higher than and past the call to obligation.
Their service has become horrendous. Immediately after I didn't capture a visit this site right here connecting flight to my grandmother’s funeral given that they only had just one mechanic in the whole airport, they agreed to buy my resort fees. Nevertheless, it took them three months for getting back again to me, and by the point I received the Check out, it experienced previously been cancelled.
I have often been a loyal buyer to AA and do not consider any of the customers really should be handled On this manner!
the AA human being within the AA terminal to become very snide, when in fact I'd completed every little thing in my Handle for getting on the aircraft in a very timely manner.
I take pleasure in you happen to be dealing with a merger and many workforce may very well be under thrilled, but this Frame of mind really should not be obvious towards your buyers who are merely calling to get some help.
Looking to improve a reservation date for the final three days/evenings. Every agent We've gotten has either transferred us from our connect with producing One more several hours wait or has hung up on our phone.
no. 0012309351902 from SNA to DFW. I was issued potential flight passes superior for just a year. I'm crafting to ask for that you simply waive the $200 transfer cost when I'm able to utilize the passes.